Trainn Customer Education LMS

Onboard, Train & Retain Customers with Trainn’s Customer Education LMS

Trainn’s LMS is purpose-built for customer-facing teams to create engaging educational content, and scale personalized learning programs that turn each customer into a product expert.

Loved by customer-obsessed teams worldwide
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Any LMS can host courses, but Trainn’s customer education LMS is built to strategically align your customer education activities with your business objectives .

Trainn benefits

Drive Strategic Customer Success

  • Automate Onboarding & Training

    Automate customer onboarding with Trainn’s dynamic learner groups, enable easy course enrollments to reduce training burden and learner burnout.

  • AI-powered Content Creation

    Effortlessly create educational content for your customer education LMS with Trainn’s built-in course authoring tool, designed for faster and smarter creation of videos, interactive guides, and support documentation.

  • Increase Ticket Deflection

    Reduce the burden on your success and support teams with self-serve courses that address repetitive customer queries anytime, anywhere.

  • Improve Customer Retention

    Retain customers by providing personalized training programs that showcase the true value of your product, ensuring they never churn.

  • Increase Product Adoption

    Educate customers throughout their journey with engaging course content and dynamic learner groups tailored to specific learner needs.

Enhanced Learner Outcomes

Create Empowered Customers

  • Automate Onboarding & Training

    Automate customer onboarding with Trainn’s dynamic learner groups, enable easy course enrollments to reduce training burden and learner burnout.

  • AI-powered Content Creation

    Effortlessly create educational content for your customer education LMS with Trainn’s built-in course authoring tool, designed for faster and smarter creation of videos, interactive guides, and support documentation.

  • Increase Ticket Deflection

    Reduce the burden on your success and support teams with self-serve courses that address repetitive customer queries anytime, anywhere.

  • Improve Customer Retention

    Retain customers by providing personalized training programs that showcase the true value of your product, ensuring they never churn.

  • Increase Product Adoption

    Educate customers throughout their journey with engaging course content and dynamic learner groups tailored to specific learner needs.

Trainn’s LMS Features

AI-Powered Content Authoring

Educate your customers with engaging educational content- instructional videos , interactive guides, and articles, built within Trainn.

No-Code Academy Builder

Build a modern and sleek academy without writing a single line of code. Host educational content in over 20 international languages to train your customers at scale.

Personalized Learning Paths

Trainn’s LMS adapts based on every customers unique learning needs. Segregate your learners based on their - user domains, roles, company and email details.

AI Quiz Builder

Save time on creating quizzes with our AI quiz builder, to turn your lessons instantly into quizzes. Utilise our task builder to assign offline tasks or written assessments from your customers.

Certifications

Design and offer custom certifications to your learners with Trainn’s in-built certification builder.

Advanced Authentication

Your academy is always private. Authenticate your learners into it using SSO, SAML or email based authentication.

White-labeling

Align your academy with your brand, with custom domains, logos, icons and brand colours.

User Management

Exercise full control over who accesses, and controls your academy, creates content, and manages learners.

Analytics and Reporting

Track learner progress, course performance metrics, and cohort retention to improve effectiveness of your LMS training.

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Create Engaging Educational Content

  • 👉 Create instructional videos , interactive guides & support documentations, all within Trainn using our AI-Powered content authoring tool.

  • 👉 Create LMS course content in over 20 international languages with our built-in AI text-to-speech converter .

  • 👉 Update your content once, to reflect across all your educational channels - Youtube, Help centre, LMS etc.

  • 👉 In-depth video, guide analytics - measure engagement, video feedback and receive email digests based on your customers course interactions & learning activity.

Trainn's LMS Course Authoring

Built-in Content Authoring and Management | Customer Education LMS | Trainn

No-Code Academy & Course Builder

  • 👉 Drag and drop course and academy builder, built for non-coders to create and manage professional training academies, with style.

  • 👉 Set up your academy home page in over 8 international languages, to address your customers across the globe

  • 👉 Monetize your courses with Trainn’s paid courses feature.

  • 👉 Intructor led training (Coming soon)

Get a demo

Personalized learning paths | Customer Education LMS | Trainn

Adaptive Learning Paths

  • 👉 One LMS, limitless training possibilities- Trainn’s customer education LMS can be used to train your customers, employees, partners and more.

  • 👉 Personalize your academy, based on your customers learning needs , segment them, and assign courses based on user domain, role, company, email.

Trainn LMS Learner Portals

Assessment & certifications to increase course completions | Customer Education LMS | Trainn

Assessment & Certifications

  • 👉 Save time with our AI powered quiz builder to turn your videos and guide lessons into instant quizzes.

  • 👉 Design and offer certifications to your learners, with our built-in certification builder. Configure your certification validity and set alerts when it’s time to re-certify.

  • 👉 Use the Task builder, to set up offline tasks or written assignments to test your customers product knowledge.

  • LMS Learner Engagement

Analytics and reporting | Customer Education LMS | Trainn

Analytics and reporting

  • 👉 Get granular insights on each customer’s engagement with your courses, behavior, and progress.

  • 👉 Dive deep into how well your courses are performing, and how learners are progressing through courses.

  • 👉 Retention cohort analysis, to track learners behaviour over 12 weeks to pin point areas for improving your LMS’s courses, and training content.

  • 👉 Trainn’s customer education LMS can be easily integrated with your CRM, to pull customer information and record training information.

Learn more

Built-in Content Authoring and Management | Customer Education LMS | Trainn
Real-life success stories from Trainn customers
Trainn | Customer training built on Trainn

Our team successfully reduced the time taken to create training videos by 70%.

From 7 days to create a quality video to 7 videos in a day. Trainn video creation has catalyzed our efforts. We created 1000+ videos in multiple languages.

- Shambhavi Pandey, Lead Customer Research @ Posist

Let’s work together to achieve your training goals.

Discover why Trainn’s customer education LMS is the perfect fit for your needs.

Book a demo

frequently
asked questions

What is a customer education LMS? Why is it important for businesses?

In today's competitive SaaS environment, retaining a customer is as important as onboarding them. To increase retention and renewal rates, your customers need to realise the true value that your product provides. A customer education LMS is a proven way to onboard, train, and retain customers through targeted customer education programs, that address every customer's learning requirements. Trainn is the best customer education LMS, to create engaging training content - videos, interactive guides, support documentation, and turn them into learning materials for your courses to be hosted within your academy. With Trainn, you can build personalized learning experiences using our adaptive learning feature, to address every customer's learning needs at scale, monitor your learning activities, get constant updates on their learning routines, and much more. Discover how Trainn fits your business needs- Book a demo .

What is the best LMS system for customer education and training?

How can LMS help external training?

How to use an LMS for customer education?

Can we integrate the LMS with other softwares?

What are the must-have features that I need to look for while evaluating an customer education LMS?

Does Trainn’s LMS support multiformat content (i.e., videos, text, audio, etc.)?

Is the Trainn customer education LMS cloud-based or on-premises?

How user-friendly is Trainn’s customer education LMS?

In today's competitive SaaS environment, retaining a customer is as important as onboarding them. To increase retention and renewal rates, your customers need to realise the true value that your product provides. A customer education LMS is a proven way to onboard, train, and retain customers through targeted customer education programs, that address every customer's learning requirements. Trainn is the best customer education LMS, to create engaging training content - videos, interactive guides, support documentation, and turn them into learning materials for your courses to be hosted within your academy. With Trainn, you can build personalized learning experiences using our adaptive learning feature, to address every customer's learning needs at scale, monitor your learning activities, get constant updates on their learning routines, and much more. Discover how Trainn fits your business needs- Book a demo .