The Best Archbee Alternative to Offer Self-Serve Education and Reduce Repetitive Support Tickets
With AI-powered authoring and scalable self-serve capabilities, Trainn’s knowledge base is built to achieve higher customer autonomy & product adoption.
Free for 14 days. No credit card required.
Since our customer base was growing, our 1:1 training for every new customer was not enough. Today, the BuildOps Learning Center is an entirely self-service resource that our customers spend hours learning from.
Sabina Rana I Dangal
Head of Support
Rated 4.7
/5 on G2 Crowd
Why Customers Prefer Trainn Over Archbee?
Multi-Format Content Creation with AI
Create & offer engaging videos, interactive guides, and help articles as self-serve resources with our AI-powered content authoring suite.
Personalized Learning Paths
Ditch the 'one-size-fits-all' self-serve approach with Trainn to offer personalized content recommendations based on customer personas.
Get More for What You Pay
Get access to a consolidated techstack with powerful authoring & scalable self serve capabilities with Trainn’s knowledge base (public + private).
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| Primary Purpose | Customer Education Platform | Technical Documentation Platform |
| Pricing | $249/ month onwards | $250/month onwards* |
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| Content Management |
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| Analytics |
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| Private Knowledge Base |
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| Platform Scalability |
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| In-App Widget |
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| Branded Knowledge Base |
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*Note: Comparing Archbee’s $250/month plan as the starter plan ($60/month) lacks comparable knowledge base features.
Empower Your Customers to Become True Product Champions
With Trainn’s Knowledge Base
Free for 14 days. No credit card required.
Curious to learn more?
Discover Trainn’s key features Archbee doesn’t want you to know about
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AI-Powered Content Authoring | ||
Guide Creation | ||
Knowledge Base Management | ||
Why should I choose Trainn’s knowledge base over Archbee’s documentation portal?
Archbee is a documentation tool designed for technical audiences, focusing on developer resources like code, manuals, and API documentation. Trainn, on the other hand, is a robust knowledge base platform aimed at educating users through multi-format learning experiences.
If your objective is simply to handle support tickets, Archbee might fit the bill. But if you, like us, believe that reducing support tickets comes from empowering your customer base to be confident with your product, then Trainn is the ideal choice.
With Trainn, you can create a knowledge base to reduce support needs and leverage multi-format content to build an onboarding hub, video learning center, or any learning resource you need- to educate your customers at scale.
How complex is Trainn when compared to Archbee?
Does Trainn offer a free trial?
Archbee is a documentation tool designed for technical audiences, focusing on developer resources like code, manuals, and API documentation. Trainn, on the other hand, is a robust knowledge base platform aimed at educating users through multi-format learning experiences.
If your objective is simply to handle support tickets, Archbee might fit the bill. But if you, like us, believe that reducing support tickets comes from empowering your customer base to be confident with your product, then Trainn is the ideal choice.
With Trainn, you can create a knowledge base to reduce support needs and leverage multi-format content to build an onboarding hub, video learning center, or any learning resource you need- to educate your customers at scale.
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
Locations
US
Wilmington, Delaware 19801
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